Event Concierge & Ground Logistics

One number to call, from the runway to the return flight.

We manage accommodation, ground transport, and on-the-ground support for every conference delegate — so your attendees arrive on time, stay comfortable, and never have to solve a problem alone.

From the moment a delegate lands to the moment they fly home, one team manages every detail — the reservation, the driver, the right room, the dinner booking, the 2 a.m. problem.

24/7
Concierge hotline
1
Point of contact
50+
Delegate groups handled
15–40%
Off public room rates

How it works

Four phases, one continuous line of care.

Delegates carry a single contact. Organisers carry none of the logistics. Here is what happens, in order.

Before the event01

Planning & coordination

We collect each delegate's preferences, build a personalised itinerary, and prepare everything they need to travel with confidence — long before they pack a bag.

Needs assessmentCustom itinerariesVisa documentationInsurance guidancePre‑arrival briefing
On arrival02

Accommodation & transfers

A vetted room matched to the delegate, booked at a negotiated rate, with a driver waiting at arrivals. No foreign city to navigate, no reservation to chase.

Property sourcingGroup ratesRoom matchingAirport transfers
During the event03

On‑site concierge

Daily transfers timed to the programme, dining arranged, and a hotline that handles anything — a room problem, a lost passport, a cancelled flight home.

24/7 hotlineHotel liaisonDaily transfersDiningProblem resolution
After the event04

Wrap‑up & relationship

Feedback gathered, a clean expense summary delivered for corporate finance, forgotten items recovered — and a debrief that makes next year's event easier.

FeedbackExpense documentationLost‑item recoveryDebrief

Service catalogue

Everything we can take off your plate.

Offered individually or bundled into packages. Each line is a service we run end to end.

01

Accommodation

  • Venue‑adjacent property sourcing
  • Group block rate negotiation
  • Individual room matching
  • Booking & change management
  • Post‑booking rate monitoring
  • Alternative & serviced apartments
02

Ground transport

  • Airport‑to‑venue transfers
  • Daily event shuttles
  • Inter‑venue routing
  • VIP & executive vehicles
  • Coach logistics for large groups
  • Accessibility transport
03

Pre‑event planning

  • Delegate needs assessment
  • Custom itinerary creation
  • Visa support documentation
  • Travel insurance coordination
  • Destination pre‑arrival briefing
04

On‑site concierge

  • 24/7 concierge hotline
  • Welcome pack & service
  • Single‑point hotel liaison
  • Live problem resolution
  • Real‑time delegate updates
05

Restaurant & dining

  • Group & individual reservations
  • Private dining & gala venues
  • Dietary‑matched menus
  • In‑room & special arrangements
06

Experience & leisure

  • Guided cultural experiences
  • Wellness & recreation
  • Shopping & personal services
  • Companion & family programmes
07

Post‑event

  • Feedback collection & reporting
  • Corporate expense documentation
  • Lost‑item recovery & shipping
  • Relationship management
08

Organiser services (B2B)

  • Accommodation block management
  • Complete transport planning
  • Budget tracking & savings
  • Registration integration
  • On‑site logistics desk
  • Sustainability reporting
09

Standalone (non‑event)

  • Corporate travel coordination
  • Executive relocation support
  • Group leisure coordination

Packages

Four ways to work together.

Each package is a single, clear line on the invoice. Delegate tiers build on one another; the Organiser package is scoped separately.

Tier 01

Essential

The core service for budget‑conscious delegates and smaller events.

  • Accommodation sourcing
  • Booking management
  • Airport transfers
Tier 02

Professional

The standard offering for most corporate conferences.

  • Everything in Essential
  • Custom itineraries
  • Daily event transfers
  • Restaurant reservations
  • Pre‑arrival briefing
Tier 03 · Most complete

Premium

The full‑service offering for high‑end events and executive retreats.

  • Everything in Professional
  • VIP transport
  • Welcome service
  • 24/7 concierge hotline
  • Companion programme
  • Expense documentation
B2B

Organiser

Project‑managed logistics for the company or association hosting the event.

  • Accommodation block management
  • Transport planning
  • Budget management
  • Registration integration
  • On‑site logistics desk
Invoiced separately

For event organisers

An essential event partner, not another vendor.

We manage the accommodation and transport backbone of your event, and give you a visible, professional logistics presence — without hiring your own team.

B2B‑01

Block management

Negotiate rates, allocate rooms as delegates register, and report occupancy in real time.

B2B‑02

Transport planning

A complete, publishable ground‑transport schedule with built‑in contingencies.

B2B‑03

Budget management

Transparent tracking against budget, early overrun flags, and identified savings.

B2B‑04

Registration integration

Every registrant is contacted for logistics automatically — no manual data transfer.

B2B‑05

On‑site logistics desk

A staffed desk at the venue for schedules, hotel issues, and any request.

B2B‑06

Sustainability reporting

Carbon data across transport, lodging, and catering for corporate reporting.

Get in touch

Tell us about your event.

Share your dates, delegate numbers, and destination, and we'll map the accommodation and transport plan that fits.

Concierge line
+00 000 000 000
Enquiries
hello@clpartners.example
Hours
Round the clock

Demonstration site · contact details are placeholders